What are my payment options?
We accept checks, credit cards, cash and interesting barter.
Is a deposit required?
Yes, we require a 50% deposit before we begin work (designing and/or printing. Final payment due upon delivery of your completed suite.
Can I rush my order?
Rush orders are accepted based on availability and the requirements of the project and may entail rush fees of 15-50% depending on circumstances. Please call to discuss specifics.
What is the difference between letterpress, foilstamping, and digital printing?
Letterpress printing is the original printing technology, and is done by inking a raised (relief) surface and pressing it into the paper. This produces a debossed indent in the paper as a side effect of applying the ink, which is unique to this printing process. Foil stamping is a letterpress process that uses heat to fuse metallic [...]
Can you print letterpress with no ink?
That’s called blind debossing and we love it! The deboss is a distinguishing feature of letterpress printing. A blind deboss prints your artwork without ink (or sometimes with transparent ink, which is not truly blind but almost the same effect) so it leaves a subtle, yet tangible impression in the paper. The effect is more successful with [...]
Who is responsible for proofreading?
While we have an astute eye for detail, our focus will be on getting your design just right. It is your responsibility to carefully review your proofs for errors, including spelling, layout, color assignments, dates and times, accuracy of directions, etc. Please be sure to cross your t’s, dot your i’s and very thoroughly read your final [...]
Can I see a letterpress printed proof of my design?
Due to the extensive set up each time we print, all proofs are emailed to you as PDFs. If you are ordering one of our customizeable designs, you can purchase a sample of a previously printed version of that design (without your customizations). If you’re local, we highly recommend a press check, both because it is exciting [...]
Can you match any color I want?
Color-matching is our specialty! We can match a swatch of fabric, paint chip, or other color inspiration, or work with the traditional Pantone ink color palette. If color matches are crucial, we will ask you to come in for a press check to assure that it is exactly the way you want it before we print it.
I have a crazy/weird/outlandish design idea, can you make it happen?
We live for this! We excel in creative problem-solving & truly hand-tailored designs.
Can I work with Dependable Letterpress if I do not live in the Bay Area?
Absolutely! While we focus on being the best local source for letterpress printing, we’re also thrilled to see our work travel around the country. Communicating through telephone, email or Skype can be almost as good as working face to face. We can even mail samples when necessary, and are happy to receive color swatches in the mail. [...]